Returns & Cancellations

We will refund your money or replace any bottle of wine that is damaged or flawed. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to info@theprincessandthebear.com to arrange for the return of damaged, corked or flawed wine.

If the wine was damaged or flawed, upon return to us you will receive a full refund, including any shipping and handling charges you paid. Please contact the tasting room at 1.206.323.4757 for return instructions or to discuss any questions you have about our policy.